The Canon Direct Store has been running a very hot 15%-off refurbished stacking sale since Cyber Monday. Unfortunately, many customers have experienced significant delays, with several readers reporting that their orders are stuck in an “inventory fulfilled” state and yet to ship.

We’re not sure what the situation is — there have been many Canon Store challenges this year. We’ve seen a lot of “phantom stock”, where the store will show “1 in-stock” for a long time, but orders go straight to a “backorder” state. We’re hoping all of these great 15%-off deals will get filled in the end.

Our recommendation is to remain patient — check on your order status frequently. Patience is key, you’re getting a great deal, so be prepared to tolerate a long wait (which includes the 90+ minute hold to get phone support on your orders). For future deals, submitting your order early in a sale (and upgrading to expedited shipping options) seems to help in getting your item shipped out faster.

The 15%-off stacking refurbished sale ends on December 24th, but most things are out-of-stock and cannot be ordered. For all items below (except for the T7 kit, which is showing 20+), the stock is so low it may be “phantom stock”, but the prices are great and it may be worth trying your luck — and patience.

• EOS-1D X Mark II is now $3399.32
• EOS 5D Mark IV is now $1758.65
• EOS Rebel T7 with 18-55mm and 75-300mm is now $305.15
• EF 11-24mm f/4L USM is now $2294.15
• EF 16-35mm f/4L IS USM is now $840.65
• EF-S 10-22mm f/3.5-4.5 USM is now $288.14
• EF 400mm f/4 DO IS II is now $4691.32
• Speedlite 430EX III-RT is now $169.14