A couple days ago we posted a EOS 6D + 24-105mm deal for $1899 at unauthorized dealer “BestStopDeals” via eBay.

We can now report back based on initial reader reports from the twelve readers (thus far) who have already received their purchases and contacted us.

• Everyone received a brand new EOS 6D (including Wifi and GPS) as well as a brand new 24-105mm lens.
• Most people reported receiving a Canon USA and Canada warranty card. This is good!
• Unfortunately two readers (thus far) reported not receiving any warranty card at all.
• No “International Warranty Cards” seen yet.

UPDATE: I spoke to the owner of BestStopDeals by phone today. He explained that the confusion on Tuesday was caused by a new customer service rep who did not answer the questions about the warranty cards correctly. The owner gave me his assurances that all the bodies sold in this deal were brand new Canon USA models and were fully eligible for the Canon USA warranty. Most boxes will have the Canon USA warranty card, however, as we explain in our article, some may have been removed by the original authorized dealer. As we note in our article you don’t need the warranty card for service (just the receipt) but the warranty card is often a good proof of Canon USA status.

I am quite satisfied by his explanation, and the initial reports from readers who have received US models mostly with USA warranty cards corroborates his explanation. Any customer who is not satisfied is welcome to contact the store, or you can contact me and I can help relay the message. He also notes the store will back the Canon USA warranty should there be any issues — but we’re always here for you if you need us.

The deal is still live for one more day.

UPDATE 2: See reader comments on this blog post for pictures & reports of receiving Japanese model bodies with no warranty cards (just copies of US warranty term cards that DO NOT BELONG in Japanese model boxes).

Yesterday we posted a deal from “BestStopDeals via eBay” featuring the EOS 6D + 24-105mm at $1899.

We called the store when the deal started and they informed us it was US model + USA warranty card. However over the course of the day they changed their tune, and several readers reported that they were now saying it’s an “International warranty card” (which is one of the signs of a non-US body).

We’re not too happy with this retailer and the confusion they’re causing. Needless to say, we won’t be posting any more deals from “BestStopDeals via eBay” until they clean up their act.

UPDATE: I spoke to the owner of BestStopDeals by phone today. He explained that the confusion on Tuesday was caused by a new customer service rep who did not answer the questions about the warranty cards correctly. The owner gave me his assurances that all the bodies sold in this deal were brand new Canon USA models and were fully eligible for the Canon USA warranty. Most boxes will have the Canon USA warranty card, however, as we explain in our article, some may have been removed by the original authorized dealer. As we note in our article you don’t need the warranty card for service (just the receipt) but the warranty card is often a good proof of Canon USA status.

I am quite satisfied by his explanation, and the initial reports from readers who have received US models mostly with USA warranty cards corroborates his explanation. Any customer who is not satisfied is welcome to contact the store, or you can contact me and I can help relay the message. He also notes the store will back the Canon USA warranty should there be any issues — but we’re always here for you if you need us.

You can read more for the original guarantee we offered, but hopefully no one needs this anymore.

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